Many companies brag about their customer service and we are no different. When it comes to answering questions and responding to our customer needs, our policy is to respond WITHIN THE HOUR. We used to host our email domain on a site, but would use gmail to download our @mineful emails. This process would sometimes take an hour or more before emails would download, too slow for our service policy. We joined the two million businesses using Google App, i.e. Gmail and then some for businesses. Now we get our @mineful emails in seconds which allows us to respond quicker than ever.
It is very easy to reach us. We have an 800 number (1-800-848-9317), email@example.com and @mineful Twitter account for tech support, and contact forms on our website. Additionally, we want you to have easy access to our CEO who is more than happy to answer any questions you might have. You can email Jaime Brugueras, CEO Mineful, at firstname.lastname@example.org.
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